Player Wellbeing
Gaming on 98hh is meant to be entertaining — a way to enjoy Cricket betting, Live Casino tables and Slot Games in your spare time. This page explains the tools available to help you keep it that way, and what to watch for when things start to feel less like fun.
Built-In Tools
These tools are built directly into the 98hh platform and the 98hh App. You can access and adjust them from your account settings at any time — no need to contact support for most of them.
Set a maximum PKR amount you can deposit per day, per week or per month. Once you reach your limit, no further deposits are accepted until the period resets — or until you adjust the limit with a mandatory cooling-off period.
Set an alert that appears on screen after you have been playing for a specified amount of time — 30 minutes, 1 hour, 2 hours, or whatever suits you. The reminder shows your total session time and your net result so you can make an informed decision about whether to continue.
If you feel you need a proper break from the platform, self-exclusion blocks your account for a period of your choosing — from a short cooling-off break of a few days to a longer exclusion of several months. During exclusion, you will not receive any marketing or promotional communications from 98hh.
Set a maximum PKR amount you are comfortable losing over a given time period. When your net losses reach that threshold, your account is restricted from further wagers until the limit period resets. This is separate from deposit limits and helps prevent chasing losses.
Your account keeps a full record of your gaming activity — deposits, withdrawals, game sessions, bet history and time spent on the platform. Reviewing this history periodically is a healthy habit that helps you stay aware of how much you are actually spending and playing.
You can opt out of all promotional emails, push notifications and SMS messages from 98hh at any time. This means no PSL bonus reminders, no new game announcements and no promotional content — useful if you are trying to reduce temptation during a period when you want to play less.
Understanding Responsible Gaming
Responsible gaming is not a legal disclaimer that gets added to the bottom of a page and forgotten about. At 98hh, it is part of how the platform is designed — the tools above are built in because we recognise that not everyone who signs up will have the same relationship with gaming, and that relationship can change over time.
The majority of people who use 98hh for Cricket betting during PSL season, to spin Slots during a lunch break or to play a few Bingo rounds in the evening do so without any issues. Gaming is one source of entertainment among many in their week. It costs them money in the same way going to the cinema or eating at a restaurant costs money — it is a discretionary expense from their own budget, it happens on their schedule, and when the evening is over they move on.
But for a smaller number of people, the pattern shifts. What starts as casual betting on a T20 match becomes something they think about constantly. The PKR amount they deposit creeps up. They play to recover losses rather than for entertainment. Sessions run longer than intended. These are the early signs of a problem, and they are worth taking seriously before they become harder to manage.
The responsible gaming tools on 98hh exist specifically for this reason. Deposit limits work best when you set them before you feel the need to — not after a session that went badly. Self-exclusion is available not as a punishment but as a practical tool for anyone who needs a period away from the platform. Using it does not permanently affect your account; it is simply a break.
The single most practical thing you can do to keep gaming responsible is to decide on a budget before you open the platform. This is the amount of PKR you are genuinely comfortable losing — not the amount you are hoping to win back later, and not money set aside for rent, bills or family expenses.
Once that budget is set, use the deposit limit tool on 98hh to enforce it. This removes the in-the-moment decision-making that can lead to deposits you later regret. It works similarly to how some people manage their spending in other areas — by deciding in advance what they will spend before they are in the situation where it feels easy to spend more.
Practical tip: A good rule of thumb is to set your gaming budget at no more than what you would comfortably spend on any other leisure activity in a month — eating out, cinema visits, streaming subscriptions. If gaming is costing more than those combined, it is worth reviewing.
Money is the obvious metric, but time matters just as much. Long gaming sessions — particularly during live Cricket matches or extended Live Casino play — can blur into each other without you realising how much time has passed. The 98hh session reminder tool is there precisely for this reason.
A good baseline is to set a session reminder at one hour. When it goes off, take a few minutes away from the screen, check in with what you are doing and make a conscious decision about whether to continue. This small habit keeps sessions purposeful rather than passive.
If you notice that you are regularly dismissing the reminder and continuing to play for much longer than intended, that is worth paying attention to. Gaming should fit around your life — not the other way around.
A win on 98hh feels good. A loss is frustrating. Both of these reactions are normal. What matters is what happens next. Chasing a loss — depositing more PKR specifically to try and win back money you have just lost — is one of the most common patterns that turns recreational gaming into a problem. The outcome of the next bet has no relationship to the outcome of the last one; this is true in Slots, Live Casino games and Sports Betting alike.
Similarly, a winning streak does not mean your luck is running hot. Random outcomes on games like Slots are genuinely random — past results have no bearing on what comes next, regardless of what it might feel like in the moment.
If you find yourself depositing money that was meant for something else — phone bills, groceries, family commitments — please use the self-exclusion tool now and take a break. No gaming session is worth compromising your financial stability.
98hh is strictly for adults. The minimum age to register and use the platform is 18 years. During registration, age verification is required and 98hh may request additional documentation at any point to confirm a player's age. Accounts where age cannot be confirmed are suspended until verification is completed.
If you share a device with younger family members, please ensure your 98hh account is protected by a strong password and that you log out after each session. The 98hh App supports biometric authentication — enabling this on your device adds an extra layer of access control that is particularly useful if you share a phone or tablet at home.
If you answer "yes" to two or more of these questions, it may be time to use the responsible gaming tools or take a proper break.
Do you spend more on gaming than you originally planned to?
Do you play to recover losses from a previous session?
Have you used money meant for bills or household expenses to deposit?
Do you feel restless or irritable when you are not able to play?
Has someone close to you expressed concern about your gaming habits?
Do you play for much longer than you intended to on a regular basis?
What to do next: Log into your 98hh account and set a deposit limit or activate self-exclusion from Account Settings → Responsible Gaming. You can also contact support for guidance.
This platform is strictly for adults. If you are under 18, you must not register or use 98hh.
Healthy Habits
Decide how much PKR you are comfortable spending before you log in, not while you are already playing.
Review and set your monthly deposit limit at the start of each month. It takes 30 seconds and keeps spending predictable.
Chasing a loss by depositing more is the fastest route from recreational gaming to a problem. Accept the result and walk away.
Configure the session reminder to one hour. When it goes off, physically step away from the screen for at least five minutes.
Never use money set aside for rent, bills, groceries or family needs. Your gaming budget should be genuinely disposable income.
Gaming is one leisure option, not the only one. Keep your weekly routine balanced — cricket matches, family time, exercise and rest all matter too.
Especially if you share a phone or tablet. Logging out ensures younger family members cannot access your account accidentally.
Check your weekly spend via Account → Transaction History. Seeing the actual numbers is more useful than trying to estimate from memory.
If you feel you need a break, use the self-exclusion tool. It is there for this exact purpose and there is nothing negative about choosing to use it.
If gaming is becoming a source of stress, talking to a family member or close friend is often the first and most important step.
Common Questions
Create a free 98hh account, set your deposit limits before your first bet, and enjoy Sports Betting, Live Casino and Slots as entertainment — the way it is meant to be.